6coin Privacy Policy

6coin (hereinafter referred to as "we", "our", or "6coin") operates a safe and reliable online gaming platform for Bangladeshi players. This privacy policy describes how we manage the personal information of visitors and registered members of our website 6coin.cam.

This policy applies to our website, mobile platform, and all related services. If you use our services, you are considered to have read this privacy policy and agreed to its terms. If you do not agree with any term of this policy, please refrain from using our services.

Our services are intended only for individuals aged 21 or older. We do not knowingly collect information from minors.

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2. Information We Collect

We may collect information about you in various ways. The different types of information are described below:

2.1 Information You Provide Directly

Information you provide yourself during account registration and use of services includes:

• Full name and date of birth
• Email address
• Residential address
• National ID number (for KYC verification)
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Password (stored in encrypted form)
• Messages and information you provide when contacting our support team

2.2 Automatically Collected Information

When you use our platform, the following information may be automatically collected through technical means:

• IP address and geographic location (at country/city level)
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Time of arrival and departure from the site
• Pages visited and links clicked
• Session duration and browsing patterns
• Information obtained from cookies and similar tracking technologies

2.3 Transaction-Related Information

During financial activity on our platform, we record the following information:

• Deposit and withdrawal amounts and dates
• Payment method used
• Bonus claim and wagering history
• Game activity history (which games were played, bet amounts)

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3. Purpose of Using Information

We use your information for the following legitimate purposes:

3.1 Providing and Operating Services

• Creating and managing your account
• Processing transactions and completing deposits and withdrawals
• Providing bonuses and rewards
• Improving the quality of gaming services
• Resolving technical issues

3.2 Security and Fraud Prevention

• Verifying account identity (KYC process)
• Preventing unauthorized access
• Detecting and investigating suspicious activity
• Complying with anti-money laundering (AML) regulations
• Detecting multiple accounts

3.3 Communication and Support

• Responding to your questions and resolving issues
• Sending important account-related notifications
• Sending information about new games, offers, and promotions (with your consent)
• Sending messages related to responsible gaming

3.4 Fulfilling Legal Obligations

We may store and use your information to comply with applicable laws, regulations, and regulatory authority directives. Providing information in response to valid requests from legal authorities falls within our obligations.

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4. Disclosure and Sharing of Information

We generally do not share your personal information with third parties. However, information may be disclosed in a limited way in the following circumstances:

4.1 Service Provider Partners

Limited information may be shared with certain trusted third parties who assist in operating our platform. This includes payment processing service providers (bKash, Nagad, Rocket, and banking services), game software providers such as Pragmatic Play, JILI, PG Soft, Spribe, and others, and cybersecurity and KYC verification service providers. All such partners are contractually bound to protect the confidentiality of your information.

4.2 Legal Obligations

We may be required to disclose information under a court order, a valid request from a law enforcement agency, or as required by applicable law.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance.

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5. Cookies and Tracking Technology

Our website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website. Login sessions, security verification, and so on.
• Functional Cookies: Remember your preferences (such as language selection).
• Analytics Cookies: Monitor platform usage and help improve the experience.
• Marketing Cookies: Help display relevant ads based on your interests.

5.2 Cookie Controls

You can change your preferences for accepting or rejecting cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the website.

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6. Data Retention and Duration

We retain your personal information for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while your account is active.
• Even after an account is closed, some information may be retained for a specific period due to legal and regulatory obligations.
• Financial transaction records are kept for the period required under AML (anti-money laundering) law.
• Once the required period has ended, your information is securely deleted or anonymized.

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7. Our Measures for Data Protection

To ensure the security of your information, we have adopted industry-standard technical and administrative measures:

7.1 Technical Safeguards

• All data transfers are secured through SSL/TLS encryption
• Stored data is protected using advanced encryption methods
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication is provided
• Firewall and intrusion detection systems

7.2 Administrative Safeguards

• Staff are required to strictly comply with data protection policies
• Access to data is restricted on a need-to-know basis
• Regular staff training and awareness programs
• Confidentiality agreements with third-party partners

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8. Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You may request to view what information we hold about you. We will respond to valid requests within a reasonable time.

8.2 Right to Rectification

If any information we hold about you is incorrect, you may request a correction. Many details can be updated directly through account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. In such cases, we will take action without delay.

8.5 Data Portability

We can provide the information we hold about you in a structured, commonly used format.

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9. International Data Transfer

Some of our service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. We ensure that all such transfers are carried out with appropriate safeguards in place and that the receiving party is contractually bound to uphold our privacy standards.

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10. Protection of Children and Minors

Our services are strictly for individuals aged 21 and above. We do not knowingly collect any information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you believe that a minor has registered for our services, please notify our support team immediately.

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11. Changes to This Policy

We may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By posting a notice on the website
• By sending a message to your registered email
• By updating the "Last Updated" date at the top of this page

If you continue to use our services after the changes, it will be considered as your consent to the updated policy.

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12. Responsible Gaming & Personal Information

We may also use information about your gaming patterns to support responsible gaming. If our system detects signs of problematic gaming behaviour, we may offer assistance. To learn more about this, visit our Responsible Gaming page.